Terms of service

Effective Date: 26 August 2025

1. Introduction

Welcome to www.blye.co (the “Site”).
This Site is owned and operated by Rare Buyz Holdings ABN 1111xxxx111 trading as Blye (“Blye”, “we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Site, including any content, functionality, and services offered. By using or accessing this Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.
These Terms, along with our Privacy Policy, apply to all visitors, users, and customers of the Site.

2. Consent to Terms

By accessing, browsing, or using our Site, social media channels, or purchasing products, you acknowledge that you have read, understood, and agree to comply with these Terms.

3. Eligibility — No Minors

By using our Site or purchasing from us, you represent that you are at least 18 years old and legally capable of entering into binding contracts.

4. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective once posted on this page with an updated “Effective Date.” It is your responsibility to review Terms periodically. Continued use of the Site after changes constitutes acceptance of the updated Terms.

5. Intellectual Property Rights

All content on the Site — including text, graphics, logos, images, videos, designs, and software — is owned or licensed by Blye and protected under Australian and international intellectual property laws.
You may not copy, reproduce, modify, publish, transmit, distribute, or create derivative works without prior written permission from Blye. Unauthorized use may result in suspension or termination of access.

6. Links to Third-Party Sites

Our Site may contain links to third-party websites for your convenience. We do not endorse or take responsibility for the content, accuracy, or policies of any linked sites. Use them at your own risk.

7. Privacy

Your use of our Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to the collection and use of your information as described therein.

8. Creating an Account

Some features of the Site require registration. You agree to provide accurate, current, and complete information. You are responsible for safeguarding your account details and activities under your account.
We may suspend or terminate your account for breach of these Terms or fraudulent activity.

9. Pricing and Payment

All prices are listed in Australian Dollars (AUD) and include applicable Goods and Services Tax (GST). Prices may change without notice, but you will be charged the price shown at checkout at the time of your order.
We accept various payment methods, including credit cards and third-party payment providers. Payment authorization is required before order processing.

10. Order Acceptance and Cancellation

We reserve the right to accept or reject any order, including cancellations due to product unavailability or suspected fraudulent activity. If an order is cancelled after payment, a full refund will be issued promptly.

11. Shipping and Delivery

Orders are typically processed within 3 business days. Delivery times vary by location and shipping method selected at checkout.
We ship within Australia and internationally. Shipping costs are calculated at checkout.
Once a parcel is delivered to your nominated address, you assume the risk of loss or damage.

12. Return and Refund Policy

We want you to be satisfied with your purchase. Please choose carefully, as we do not accept returns for change of mind.
If a product arrives damaged or faulty, notify us within 7 days. We will arrange return shipping and issue a refund or replacement.
For incorrect sizing or product issues, please contact us to discuss solutions.

13. Wellness Disclaimer

Our products are designed to assist in promoting emotional wellness and comfort for pets. However, individual results may vary, and we do not guarantee specific outcomes or effectiveness. Our products are not intended to diagnose, treat, cure, or prevent any medical condition. For any health concerns, please consult a qualified veterinarian.

14. Product Use and Safety

Our products are designed for intended uses as described. You agree to follow all usage instructions. We are not liable for misuse or harm resulting from incorrect use.

15. User-Generated Content and Reviews

We welcome customer reviews and content submissions. By submitting content, you warrant you own the rights or have permission and grant Blye a license to use it.
We may remove content that violates Terms or is inappropriate.

16. Prohibited Conduct

You agree not to use the Site to:

• Violate laws or regulations
  

• Engage in fraudulent or harmful activities
  

• Infringe intellectual property rights
  

• Disrupt or interfere with Site functionality
  

• Send unsolicited advertising or spam
  
  

17. Warranties and Disclaimers

The Site and products are provided “as is.” We disclaim warranties to the fullest extent permitted by law, including accuracy, reliability, or fitness for a particular purpose.

18. Limitation of Liability

Blye’s liability is limited to the replacement or refund of defective products as required by Australian Consumer Law. We are not liable for indirect, incidental, or consequential damages.

19. Indemnification

You agree to indemnify and hold Blye harmless from any claims, damages, or expenses arising from your use of the Site or breach of Terms.

20. Termination

We may terminate or suspend your access to the Site at any time for violations of these Terms or unlawful conduct.

21. Severability

If any provision is deemed unenforceable, the remaining Terms remain in effect.

22. Website Discontinuation

We may suspend or discontinue the Site at any time without notice or liability.

23. Assignment

We may assign our rights and obligations under these Terms. You may not assign yours without prior consent.

24. Entire Agreement

These Terms and Privacy Policy constitute the entire agreement regarding your use of the Site.

25. Governing Law and Jurisdiction

These Terms are governed by the laws of Queensland, Australia. You agree to submit to the non-exclusive jurisdiction of Queensland courts.

26. Contact Us

If you have any questions or concerns about these Terms, please contact us at:
Email: hello@blye.co