Shipping policy

Australia
Free shipping on every order. We dispatch within 1 business day, and orders usually arrive in 5 to 7 business days by Australia Post or another tracked carrier. You'll get a tracking link by email when your order ships.

International
We ship to selected countries. The shipping cost and estimated delivery time for your country are shown at checkout before you pay. Any import duties or taxes are paid by the customer.

Digital items
The Calm Plan app and the Calm Is Learned e-book are emailed to you straight after payment.

Delivery
Australia Post or other carriers may require a signature on delivery. If you ask for your parcel to be left unattended, you accept the risk of loss or damage once it is delivered to your nominated address.

If you won't be home to receive your parcel, or your address isn't safe for unattended parcels, we recommend using a work address. Please include the building level and company name so your parcel isn't returned.

If an address is incomplete or incorrect, we may try to redeliver, but extra shipping charges may apply.

All delivery times are estimates from Australia Post or other carriers. We can't guarantee exact delivery dates.

Damaged or faulty items
We pack every order carefully. If your order arrives damaged or faulty, please tell us as soon as possible, ideally within 7 days, with your order number and a photo. We'll arrange a replacement or refund and cover reasonable return postage. This doesn't limit your rights under the Australian Consumer Law.

Questions
Email hello@blye.co or call 0420 533 974.