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Your Questions, Answered

Your Questions, Answered

Have a question? You’re in the right place. Below you’ll find answers to the most common questions about sizing, shipping, care, and your Blye Snuggler. If you can’t find what you’re looking for, we’re always happy to help — just reach out.

About Blye

What does “Blye” mean?

Blye (/blī/) means a moment of calm, a sense of care, and a better way to connect. To Blye is to care deeply for your pet, your planet, and your peace of mind. It reflects our mission to simplify pet care and nurture calm, connected relationships between pets and their people.

Who is Blye?

Blye is a premium pet wellness brand focused on creating calming solutions that support emotional balance and deepen the bond between pets and their people. Every Blye product is designed with care, simplicity, and thoughtful functionality.

The Blye Snuggler

What is the Blye Snuggler?

The Blye Snuggler is a calming vest designed to help dogs feel more secure during stressful moments. It combines gentle pressure, optional ear coverage, and familiar scent to support calm routines.

How does the Blye Snuggler work?

The Snuggler applies light, even pressure around your dog’s body, similar to a comforting hug. The soft turtle-neck design can be gently folded to cover the ears, helping reduce exposure to sudden noise and visual stimulation.

It can also be paired with familiar scent to create an added sense of reassurance.

What situations is the Snuggler designed for?

It is commonly used during thunderstorms, fireworks, car travel, vet visits, grooming, new environments, separation, or whenever your dog feels unsettled.

Will it work straight away?

Some dogs show a calming response quickly, while others benefit from a few short sessions to build familiarity. Every dog is different, and calm routines help support the best outcome.

Is the Blye Snuggler a medical or training product?

No. The Blye Snuggler is a comfort aid, not a medical device. It works best alongside positive reinforcement, predictable routines, and a supportive environment.

Fit & Sizing

How do I choose the right size?

Measure your dog’s chest at the widest part of the rib cage, just behind the front legs. This is the most important measurement for selecting the correct size.

We also recommend checking your dog’s back length, measured from the base of the neck to the base of the tail, to ensure overall coverage and comfort.

What if my dog is between sizes?

If your dog falls between sizes, we recommend choosing the larger size. The adjustable Velcro pressure straps allow you to fine tune the fit, ensuring it feels snug, secure, and comfortable.

How snug should the Snuggler be?

The Snuggler should feel secure but not restrictive. You should be able to fit two fingers comfortably under the vest.

Can my dog move and lie down comfortably?

Yes. When fitted correctly, your dog should be able to walk, sit, and rest naturally without rubbing or pressure.

Is it suitable for puppies or senior dogs?

Yes, provided it is sized correctly and introduced gently. Puppies should be remeasured regularly as they grow.

Use & Care

When should I put the Snuggler on?

For predictable triggers, put the Snuggler on 20 to 30 minutes before the event so your dog can settle while the environment is still calm.

Can I use familiar scent with the Snuggler?

Yes. Many dogs find familiar scent comforting. The Blye carry and scent bag allows you to gently transfer the scent of a well loved item, such as a T shirt or bedding, onto the vest.

This can be especially helpful during travel, overnight stays, or new environments.

How do I use the carry and scent bag?

Place a familiar item inside the carry and scent bag for several hours or overnight. Allow the Snuggler to absorb the scent naturally before use. No sprays or additives are needed.

How long can my dog wear the Snuggler?

Use it during the stressful period rather than all day. Start with short sessions and increase gradually if your dog is comfortable.

Can my dog sleep in it?

Many dogs are comfortable resting or sleeping while wearing the Blye Snuggler. We recommend supervising initially and removing the vest if your dog shows signs of discomfort or chewing.

Will my dog get too warm?

The Blye Snuggler is designed with breathable materials to support comfort during wear. As with any vest, avoid use in hot weather or during intense activity. Always provide water and remove the Snuggler if your dog appears warm or uncomfortable.

How do I wash the Blye Snuggler?

Machine wash cold on a gentle cycle and air dry. Avoid heat to maintain the shape and fit.

Returns & Refunds

What if I ordered the wrong size?

If the size is not right, you may return the Snuggler in unused condition within 7 days. We are happy to help you exchange for the correct size.

What if the Snuggler does not suit my dog?

Every dog is different. If the Snuggler is not right for your dog, returns are accepted within our return window.

How long do I have to return my order?

Returns are accepted within 7 days of delivery, provided the item is unused and in original condition.

How do refunds work?

Once your return is received and approved, your refund will be processed back to your original payment method.

Safety & Support

Is the Blye Snuggler safe?

The Snuggler is designed for everyday comfort when used as directed. Always supervise initial use and discontinue if your dog appears uncomfortable.

Can my dog wear it with a harness or collar?

Yes, in most cases. Ensure nothing rubs or creates pressure points and adjust as needed.

Should I seek advice before using the Snuggler?

If your dog has an existing medical condition or mobility concerns, it’s best to seek professional advice before use.

How can I contact Blye?

Our team is always here to help. Visit our contact page and we will get back to you as soon as possible.

Didn’t find what you were looking for?

Send us a message — we’d love to help guide you.

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